Returns & Exchanges
At Biohacker Supply, we prioritize your performance and satisfaction. If your high-performance apparel doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original bio-based packaging, ensuring all tags are attached and the garment is in new, resellable condition.
- 3.Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our warehouse receives your return, we will inspect the items and issue a refund to your original payment method within 5-7 business days.